As an admin, you can change your payment details, or view your invoices. To do so, go to Admin > Billing inside of your community portal.


Updating Payment Method:

Click on "Update" in the Payment Method section and an overlay will appear, update the following information:

  • Name on Card
  • Billing Email
  • Card Number
  • Expiry (MM/YY)
  • CVC

When you're done, don't forget to click "Submit"!

Note: Tribe supports Visa, Mastercard, and American Express.


Updating Billing Info:

Click on "Update" in the Billing Info section and an overlay will appear, update the following information:

  • Address
  • City
  • Province or State
  • Postal Code / Zip Code
  • Country
  • Phone Number
  • Company (Optional)
  • VAT ID (Optional) - Note: VAT ID is subject to customer discretion and applicable tax rules.

When you're done, don't forget to click "Submit"!


Invoices:

Below "Billing" Info is a summary of all invoices issued by Tribe, whether you're on an Annual or Monthly plan. To obtain a copy of the invoice, click "Download as PDF".

Still having trouble? Not to worry, we are more than happy to assist. Just reach out to [email protected]!

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