Welcoming your new community members should be one of your priorities when you're first setting up your community. This sets what your new members can expect from your community. You can also help your new members get started exploring your community by adding links or by giving tips on how to better utilize your community.

How does our Welcome Email App works?

Your new community members will receive a welcome email automatically, right after they sign-up and verified their email address. You can put some necessary information/promotions in your welcome email, like the rules and policies of your community, to get your members ready for on-boarding. To use this feature, you need to install this Welcome Email App from our App Store for free. Just follow the simple steps below:

  1. Click on your avatar on the upper right-hand of your community.
  2. Go to Admin Settings.
  3. Click on Apps on the left side of the page.
  4. Install Welcome Email.

Once the app is installed, you can define the following:

  1. The body and title of your email.
  2. The email address that sends the messages.
  3. The name of the person sending the emails.

If you want to receive a test welcome email, the email will be sent to the email address you are currently using to login to the community as an admin. Please make sure you check your spam folder if you cannot find the test email in your inbox.

Lastly, please make sure you click on the "Enable" button.

Got any questions? Send us a message at [email protected], or use the bottom right-hand corner widget to start a conversation!

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