Amplitude is a comprehensive product analytics tool that allows you to track 10 million user actions per month for free! Tribe's integration with Amplitude is quite straightforward and helps you measure granular metrics for your community.
Once the integration is set up, Tribe starts sending user activities and user properties to the Amplitude account so you can build powerful report by slicing and dicing the data.
How to install the Amplitude app
Follow the steps outlined below to enable the integration:
1. Access the admin settings.
2. Click on 'Apps' on the left navigation.
3. Install 'Amplitude'.
4. Now you should be able to access 'Amplitude' from the left navigation.
5. Enable the app and paste the API key for your community site after signing up on Amplitude.
Note: You need to create a project on Amplitude for your community to access the API key.
Once the integration is correctly set up, Tribe will start sending wide range of actions (or events) performed in the community.
Based on these you should be able to create dashboards and report on different metrics. Here are some of the common metrics:
- Member growth
- Time series analysis of member behaviour or events (logging in, comments, upvotes, etc.)
- Member stickiness
- Member retention rate
Here are some sample screenshots from dashboards created in Amplitude:
Community events logged over time
Community admin and member stickiness
User actions and user properties sent to Amplitude
Here are the user actions that Tribe sends to Amplitude:
Updated portal image
Updated profile image
Given below are the user properties sent to Amplitude:
Text Badge Type
Answer Votes Count
Answer Words Count
Question Followers Count
Email Notifications Enabled
Email Notifications Auto Follow
Email Notifications Topic Follow Method
Email Notifications Mentions Frequency
Email Notifications Followed Topics Frequency
Email Notifications Followed Posts Frequency
Email Notifications Upvotes Frequency
Email Notifications Followed Users Frequency
Email Notifications New Followers Frequency
Last Action At
Last Seen At
Last Post At
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